Orders are processed Monday – Friday, 8:00am-1:00pm EST. Any orders placed after 1:00pm EST will be shipped the following business day.
Note: this includes orders placed with expedited shipping.
Any orders placed on Saturday, Sunday, or a holiday will be processed the following business day. Customer service will reach out via email if any items are unavailable.
Any FedEx shipment valued at $1,000 or more will require a signature upon delivery.
Transit times are estimated based on outbound standard shipping schedules as provided by FedEx. Delivery dates are not guaranteed as they are subject to disruptions in service and are only provided as a guideline.
Northeast (NY, NJ, CT, PA, RI, MA, VT, NH, ME) 1-2 Business Days
Midwest (OH, MI, IN, IL, WI, MN, IA, MO, ND, SD, NE, KS) 3 Business Days
South (DE, DC, MD, WV, KY, NC, SC, TN, AR, OK, TX, LA, MS, AL, GA, FL) 3-4 Business Days
West (MT, WY, CO, NM, AZ, UT, NV, CA, ID, OR, WA) 5-6 Business Days
You will receive a shipment notification email upon shipment to the email address provided. The email contains a link to track your package online and an estimated delivery date.
In the unfortunate incident that you are not able to locate your delivered package, then please reach out to us soon as possible at 1.800.220.6699 or firstname.lastname@example.org with your order number.
At this time, all international orders are final sale and may not be returned.
To check the status of your order or track your package, please email email@example.com.