NOTE: all sale items are final sale.
All U.S. customers will receive a pre-paid return label in their package.
To make a return:
1. Please fill out the return reason section on the return form to include with your return.
2. Place the item(s) in the original packaging. If you no longer have the original packaging, please place items in a secure box or envelope mailer.
3. Affix the pre-paid return label on the outside of the box or envelope mailer.
4. Drop the package off at your nearest FedEx location.
*All International orders are final sale & may not be returned.
To ensure availability, please return your unwanted item(s) and place a new order for the item(s) you wish to receive.
Please allow 5-7 business days for us to receive your return. Once your return is received at our warehouse, we will issue you a refund in the form of a credit memo. A confirmation with all refund details will be emailed to you.
Note: refunds can take 3-5 business days to appear on your bank statement.
If you have any questions or concerns, please contact customer service at firstname.lastname@example.org or call 1.800.220.6699.